Siebel: Setup logging for Siebel Web Server Extension (SWSE)

To troubleshoot SWSE in Siebel 7.5.3 and below versions, we set the log level in the eapps.cfg file located @ SIEBEL_HOME\SWEApp\BIN\eapps.cfg.
The logs will be generated @ SIEBEL_HOME\SWEApp\LOG

From Siebel versions 7.7.x, the logging parameters in the eapps.cfg is not used by SWSE and the below Environment variables have to be set to trace SWSE.

The below information details on how to enable logging for SWSE and the SISNAPI Trace and Session manager trace to troubleshoot further.

Windows Environment

1.) To generate detailed SWSE logs in Siebel version 7.7.x and later

Set the below Environment variables:

SIEBEL_LOG_EVENTS= event level (event level can be values 0 through 5)

SIEBEL_SESSMGR_TRACE=1

SIEBEL_SISNAPI_TRACE=1

2.)To generate detailed SWSE logs in Siebel version 7.5.3 and earlier

make the below changes in the [swe] section of the eapps.cfg file located @ SIEBEL_HOME\SWEApp\BIN folder:

Log = details

SessionMonitor = TRUE

3.)Restart the IIS Admin Services and its dependent services.