Wednesday, March 4, 2015

Siebel: Tracing user actions in Application Object Manager

Tracing users actions helps us in determining the process flow of the user which might have eventually lead to a crash or an issue.

In Siebel version 7.0.4.304 and later, this feature is enabled by increasing the log level for the Object Manager's "ObjMgrSessionInfo" event type. In Siebel version 7.5.x and later, this feature is enabled by increasing the log level for the Object Manager's "EventContext" event type. Below is information on how to set these component events:

Enabling Logging for Component Events
Siebel 7.0.4.304 until 7.5.x
From GUI

1.) Navigate to Site Map > Server Administration > Components > Component Event Configuration.
2.)Select the component for which you want to trace user actions.
3.)In the lower applet set the log level for the "ObjMgrSessionInfo" event type to a value of 4.

using srvrmgr

change evtloglvl ObjMgrSessionInfo=4 for comp SCCObjMgr_enu





Siebel 7.5.x and later

From GUI

1.) Navigate to Site Map > Administration - Server Configuration > Components > Component Event Configuration.
2.)Select the component for which you want to trace user actions.
3.)In the lower applet set the log level for the "EventContext " event type to a value of 4.

using srvrmgr

change evtloglvl EventContext =4 for comp SCCObjMgr_enu


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