This error is reported when there is a problem with the network connectivity between the Siebel Web Server - Siebel gateway Server (or) Siebel Web Server - Siebel Server (or) Siebel Server - Database.
There could be many reasons causing this error message, which might not be restricted to just below:
There could be many reasons causing this error message, which might not be restricted to just below:
- Hostname to IP address resolution.
- Network issues.
- Some services are not running on Web Server.
We need to involve the network team to resolve this error depending on where we found this error.
- If the error appeared in the Siebel server logs, then the issue is with the connectivity between Siebel Server - Database.
- If the error appeared in the Web server logs, then the issue is with connectivity between Siebel Web Server - Siebel gateway Server (or) Siebel Web Server - Siebel Server.
