This error is recorded in either the Siebel server component log or in the SWSE logs, when a session is terminated (or) closed due to time out.
The different types of time out settings are specified in the eapps.cfg file.
These parameters can be found in the "[defaults]" section of this file and the unit of measure is in seconds and below is the default values:
The different types of time out settings are specified in the eapps.cfg file.
These parameters can be found in the "[defaults]" section of this file and the unit of measure is in seconds and below is the default values:
- AnonSessionTimeout = 900
- GuestSessionTimeout = 300
- SessionTimeout = 900
If the error persists for a user trying to initiate a new session, then it could be due to some stale cookies/temporary objects still on his machine.
In such cases, clear the Temporary internet files, cookies, temporary objects and then initiate a new browser session.
